Find quick answers to your questions below...
Reservation Status
I need to correct my registration information.
Why are your confirmation emails confusing?
Has my seat confirmed?
How do I cancel my registration for a trip Waiting List?
When do I receive my confirmation emails?
I haven't received any confirmation emails.
Are tickets transferable?
I'm on a Waiting List, when will my seat confirm?
Day of Travel
Are there assigned seats or buses?
Do I receive an actual ticket to board?
How do I become a bus leader?
How many bags am I allowed to bring?
How will you let us know about any delays in arrival?
I left something on the bus, what do I do?
I won’t be taking one leg of the trip, what should I do?
Tell me more about the bus itself. How many seats does it have? What about a bathroom?
What if I have class scheduled on the day of travel?
When do I need to arrive for the bus?
My Account
How do I create an account?
How do I edit my account information?
Why do you list shipping?
I forgot my password.
What is your refund policy?
New Locations & Trips
What locations are served today?
Who owns and operates the bus?
Can you make additional stops along the route?
Will you be expanding to new college campuses?
Are there additional trips being scheduled?
Guarantees
Privacy Policy
Security
Pricing and Billing
Is the price shown Round-Trip or One-Way?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit card be charged?
Site Guide
How do I know if seats are available?
How do I find my trip?
How do I navigate the site?
Additional Support
How do I contact you?